Holiday Inn Hotel & Suites St.Catharines-Niagara by IHG

We ate at the restaurant every morning and it was exactly what we needed. Staff was always accommodating and wonderful. Upon leaving on the 18 th there was broken car window glass on the parking lot and on both side of my truck. My heart sank for a minute but I realize quickly my vehicle was just fine. Thinking maybe was the car parked in that spot before me that the windows were busted out on. All good, Matinence guy came out and swept it up real good so I didn’t have to roll over it. That man was great. This was not the hotels fault, but rather some people don’t know how to act. Glad my new truck was ok

braekfast was ok but they charged me extra for coffee as i had opted for orange juice to start our meals. They7 have a rule that you cannot have a juice with a coffee,., Youre only allowed one! Staff were very friendly and warm.

The Room was a nice size, very clean. We arrived from out of town early, and were allowed to check in at 2:30 pm. The lady had some difficulty locating my reservation despite having proof and showing my confirmed reservation on my phone. We began to worry. Eventually she found it. Beds were VERY comfortable. My friend used the Pool the next morning and said it was heated. In the evening, the hotel was quiet. Our room had a nice fridge and microwave. It also came with a coffee maker and coffee pods which my Friend enjoyed. I had Nothing!! NOTHING provided for NON Coffee drinkers, that's me. We stayed only One Night as we came to see a Play at SHAW Festival in Niagara-on-the-Lake. Our Hotel was a 30 min. drive to Shaw, so very convenient. Hotel was also close to restaurants, so we were able to find a place reasonably priced since we are on a budget. Thanks St. Catharines for a Fun Time.😁

During check in I was upgraded to a suite and provided with free breakfast which was a pleasant surprise. Room was big and comfortable - really enjoyed my stay and would definitely go back

Location, many restaurants nearby, personnel